How to Manage Effectively: Main competencies needed by leaders

Empathy

• Enables leaders to develop a better understanding of their counterparts’ perspectives and their customers’ mindset

Conflict Management and Influence

• Help leaders to build consensus around a common purpose and deliver the collaborative solutions that the matrix requires

Self-Awareness

• Self-awareness allows leaders to summon the patience to manage the complexities of the matrix

Setting out clear expectations and accountability within your teams

• Doing this from the onset can help your teams be more productive as everyone knows what they will be held accountable for

Define clear working hours

• As teams become more remote, working hours may change due to time zones across the nation. Addressing these time differences early on can help manage deliverables and time constraints

Create occasions to bring teams together

• Whether this is through MS Teams or Zoom calls, bringing remote and local employees together can help create unity within your teams

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